Robotic Process Automation

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What is Robotic Process Automation?

What is Process Automation

Process Automation helps businesses to optimise the performance and efficiency of their human workforce by replacing repetitive, rule based tasks with computerised or robotic processes. Many businesses don't realise that their staff are already using high level process automation to speed up daily tasks in the form of applications that may do one or many of the following: -Automatically open and respond to email and attachments -Automatically move files and folders to new locations -Automatically read and write to databases -Connecting systems via APIs to move or replicate data -Extracting structured data from documents for storage -Setting basic decision rules (if this, then that)


What is Robotic Process Automation

Robotic Process Automation (RPA) is the technology that allows software (robots) to mimic the actions that a human would generally undertake to complete a business process using a computer system. RPA robots make use of the user interface to capture data and navigate applications in the same way humans do. They absorb data, action responses and communicate with other systems to complete these tasks exactly as instructed any time of the day or night, improving the efficiency, accuracy and productivity of work teams.


What is Operational Process Automation

Operational Process Automation (OPA) delivers process automation specifically to IT and network operations teams. By leveraging artificial intelligence and machine learning abilities, OPA goes beyond basic RPA capabilities to carry out advanced analysis and troubleshooting tasks. As well as emulating actions that network engineers take within a network management system, it can also perform advanced maintenance tasks, assist in the interpretation of network data and communicate effectively with other digital systems in order to categorise, resolve and escalate potential network issues.

How does Opmantek leverage RPA in OPA?

Although RPA is traditionally focused on scraping a GUI from a menial and non-technical task, this is only the foundation of the subject. The true power is where RPA is heading, that is turning less technical users into super users. The foundational players in RPA have recognised this and are developing software that is technically advanced, but behind the scope of the general user. Opmantek integrates Process Automation to turn your non-technical staff into network event remediators.


The faster you can get to information the faster you can get to a resolution.

What can Process Automation assist with?

Make this compelling and urgent. Keith is the best source for network related ones. I would like to see things like: service/daemon restarts with real symptoms and why the speed of correction is so important and can occur before the business user even knows, automatic configuration changes to select best path for OSPF (Keith knows this one),

Why should you implement Process Automation

Provide examples

What to expect after OPA?

Refinement and looking for new tasks to automate.