How to Automate your Network Management with NMIS 9

How to Automate your Network Management with NMIS 9

Gain a competitive advantage by consolidating and automating all your Network Management in one place.

Join Opmantek’s CTO & NMIS Founder Keith Sinclair to learn about what the latest Automated Network Management Software brings to the table and how to leverage Opmantek software to gain a competitive advantage and monetise new services for your business.

Join us for this 30-minute session while we learn:

– How the commercial products benefit from NMIS 9.
– Enhancement in the commercial products and how your customers/stakeholders will benefit.
– Creative use cases for Opmantek Software.
– How the newest releases of our products help increase your operational process automation capabilities.

Performance & Fault Management for MSPs & Enterprise Class Business

Performance & Fault Management for MSPs & Enterprise Class Business

The primary objective of fault management and performance management for MSPs (managed service providers) and enterprise-class businesses is to reduce downtime, so the quicker a network manager can identify a network error, the better. In this blog, we’ll provide a comprehensive overview of how you can optimise your performance and fault management services.

 

Packaging performance and fault monitoring as a service

In network management services, it’s vital to be proactive in order to maintain user satisfaction, so it’s a good idea to have separate requirements for your remote management, such as patching and remote desktop services.

When you’re offering your services to clients, it’s important to clearly define the assistance you provide in your service-level agreement. Place your focus on how your services can improve reaction times and reduce the amount of time it takes to predict outages and come to a resolution. The pricing of your services should be tied to their value, so ask your customers what the cost of 1 hour of lost network time will be and explain how you can amend it. In order to make sure that your services are always evolving and improving, ensure you review the results of your automated network monitoring services and the actions taken on a weekly then monthly basis.

 

Handling overlapping IP addresses and multi-tenancy

A case of overlapping IP addresses may be out of your control, but it’s critical for you to prepare for them, both between new and existing clients. Segmenting client data into separate tenants to ensure that your logical firewalls will prevent the exposure of confidential information to your other tenants.

Putting the control back in your hands Opmantek’s NMIS system handles overlapping IP addresses and multitenancy by providing support in the form of Fully Qualified Domain Names (FQDN), IP addresses for devices, metadata tags (such as department and customer) and tables. Opmantek’s system also provides network scalability by using opHA to deploy multiple polling services.

 

Leveraging trending data to intelligently adjust fault management

IT equipment requirements and functionalities can fall short in the ‘real world’ in comparison to a vendor’s best-case lab; which is why Dynamic Trending has now replaced static thresholds for alerting customers. This has been achieved by understanding what’s normal for each device. Opmantek’s opTrend has the ability to replace static thresholds with what’s normal, creating focused, purpose-driven dashboards by client and task through automation.

 

Customer portal with customized dashboards

Self-service dashboards reduce client interruptions while providing them with the feeling of control and transparency; for billable customers, it can be an up-sell or a service differentiator. An implementation of opCharts is exposed to the internet via a reversed proxy. Client accounts are then created within them, which can be scripted. Custom dashboards, maps, charts and business services are then assigned to that user, but they can only see the elements you give them access to.

 

Here at Opmantek, we have seen many IT departments transformed through the implementation of our automate network performance and fault management tools. To start making data-lead decisions book a demo here. and speak to one of our engineers about your next performance and fault management projects.

To hear more about how our automated solutions to help optimise your performance and fault management services, check out Senior System Engineer Mark Henry’s full webinar for further insights and downtime reductions.

Agile RMM solutions for MSPs

Agile RMM solutions for MSPs

Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organisations who outsource their IT requirements. Read on to find out how a self-hosted RMM solution can help MSPs to increase functionality and save on operational costs.

Are you an MSP that wants to replace expensive RMM systems with a better solution?

As an MSP, did you know that you can replace multi-million dollar RMM systems by combining NMIS with opHA and opCharts? Opmantek offers a full-service software solution that is made to scale. Our products can be used in synergy, as a complete solution.

What do our RMM software solution products include?

NMIS

NMIS is one of the world’s most popular network management systems. Manage anything at any scale. Extend NMIS with our modules and increase your performance, awareness and control.

opHA

opHA allows you to boost the performance of applications and deliver high scale and high availability environments, which includes the geographical distribution of the system and overlapping IP address ranges.

opCharts

Featuring dynamic charting, custom dashboards and a RESTful API to visualize NMIS data and more, opCharts provides a single pane of glass through which you can view all managed customer equipment. This allows engineers to drill down from a single device in a remote location, yet still enabling customers to view their own sites privately and in the moment.

opEvents

opEvents effectively helps to reduce the impact of network faults and failures using proactive event management.

opTrend

opTrend allows you to proactively manage network resources by visually analysing key performance metrics.

Why should I choose Opmantek over a cloud-based SaaS solution?

In recent times, there has been a shift towards software as a Service (SaaS) and one-size-fits-all cloud-based solutions. However, we have found that our customers require flexibility and bespoke solutions that can grow with each individual business. Disappointed by current SaaS offerings, more and more MSPs are now looking for evolved solutions.

Facilitates scalability

As you have the control, scalability potential is naturally increased, to enable your RMM to grow with your business. The scalability of the software allows for your needs to be met in the future, not just at this present moment. In today’s unpredictable business landscape, scalability is essential for success. However, as businesses grow and change, many SaaS providers force their users into unnecessary paid upgrades.

More visibility and control over your network

Opmantek software can be deployed in the cloud or on-premise but because you retain ownership of the database and have access to the source code at the core of NMIS, you have more control over your managed devices and network data. Data ownership is another key security concern for many companies, a concern which Opmantek directly addresses.

Easy to integrate with other services

If you already have multiple different products performing unique functions within your network environment, it is unlikely that you will want to or be able to replace them all at once. To make it easy, at Opmantek our RMM software is easy to integrate for a fully cohesive solution. We offer multiple integration options, including for REST APIs (HTTP(S), batch operations and the information provided in JSON files and CSV forms.

Unmatched automation technology

Our automated network monitoring is above industry standard and allows you to provide the best service possible to clients.

We make it easy for you to increase profitability

You can save money for your MSP, with a solution that grows with and adapts to your business, removing the regular expensive upgrade fees charged by SaaS software providers. As part of the changeover period, we offer a full onboarding service. Your designated team will be there with you along the way, answering your questions and making the transition seamless. Our support services can be easily accessed at any time.

A bespoke solution for your business

If you want to experience a RMM solution that is tailored to your business requirements, you can try it out for yourself with no commitment! Simply opt-in for an Opmantek RMM software demo request to get started.

Why networks are essential for real-time healthcare

Why networks are essential for real-time healthcare

Many healthcare providers have begun to transition to a highly connected, patient-driven, real-time healthcare system (RTHS). Such systems typically combine digital and cloud technologies allowing healthcare professionals and patients to communicate, collaborate and streamline their workflows more effectively.

But as providers roll-out new data-intensive applications capable of connecting multiple sites and devices, more strain is placed on already congested networks. If left unchecked this can lead to many challenges which can undermine the reliability and effectiveness of real-time healthcare systems.

 

What challenges do today’s healthcare providers face?

Network reliability – Healthcare professionals need to access Electronic Health Records (EHRs) and critical real-time data wherever they are on site. Many legacy systems are simply not capable of providing reliable access to the volume of data today’s real-time healthcare systems demand.

Quality of Service (QoS) – Healthcare providers have unique requirements when it comes to implementing QoS. Different applications, data and services must be prioritised according to their importance. To do this effectively organisations need the ability to differentiate and prioritise data in real-time.

Security – The confidentiality and security of patient data is paramount, but with the accelerated adoption of public and private cloud technologies come increased network and data security risks. Healthcare providers need the ability to monitor users if they are to manage the risks effectively.

Scalability – As more medical devices and applications are connected to the network, the more data needs to be transmitted between them. This creates issues for legacy network equipment which is already struggling to cope with the volume of data being transmitted.

If the efficiency and productivity benefits of RTHS are to be realised, healthcare organisations need to ensure the above challenges are met without compromising patient confidentiality and the ability to effectively monitor healthcare systems.

 

Solving today’s healthcare system challenges

There are several measures healthcare providers can take to help overcome these challenges. The most important thing is to make sure the network is designed properly from the ground up. Secure private WANs should be created to connect major healthcare sites and hospitals, with smaller sites.

Larger sites should also look at implementing private/hybrid services leveraging the existing network infrastructure with new cloud networking technologies. This can help create a more agile and cost-effective solutions without compromising the control or security of the network.

 

Intelligent network management software

But network infrastructure is only part of the solution. Organisations should also look at implementing robust and integrated network management software to manage and monitor the network in real-time. Such systems should be capable of monitoring infrastructure at scale and providing active data management to prevent outages, reduce bottlenecks and maintain QoS.

By implementing a solution such as Opmantek’s Network Management Information System (NMIS), network admins get real-time information about the current state of the network infrastructure and the data transmitted on it. Information about the health of specific devices can then be relayed to engineers allowing them to see precisely what impact a single device failure is having on the wider network.

But NMIS goes much further than basic monitoring. With automated health live baselining, the software can monitor the availability and response time of devices and compare that with a previous baseline period. This gives network admins early warning of impending failures allowing them to fix issues before they impact network performance.

 

Distributed poling for easy scalability

As with the underlying network infrastructure, any network monitoring solution deployed should also be capable of scaling to meet the demands of an ever-expanding number of devices. With more on-demand services and internet of medical things, (IoMT) devices and the number of nodes on the network is  increasing. So, any network monitoring solution deployed must be capable of seamless scalability.

To prevent such issues Opmantek’s opHA with NMIS uses distributed polling, this allows for infinite scaling while also adhering to stricter security policies that may be in place. Using distributed polling allows network admins to move from monitoring single devices to gaining a full picture of the entire network infrastructure on a single pane of glass.

Opmantek software is also designed to be a plug-and-play solution, in normal networks no configuration changes are required after the initial setup. The software currently supports more than 30,000 vendors with new devices automatically identified and added to the system without the need for coding.

Harnessing network efficiency across hospitals, clinics, data-centers and offsite facilities is crucial for the healthcare system to transition into a real-time model. By leveraging network management solutions like Opmantek, your organisation gain agility and flexibility without having to glue together monitoring systems. In providing the opportunity for clinicians and healthcare administrators to gain greater visibility into their operations and resources, they will be better equipped to improve patient care quality – do more with your data.