This guide is designed for IT Managers looking to implement Network Process Automation in their organisation.
- Focus on good operational practices.
- Picking the right tasks.
- Handling of common issues through automation.
- Mapping out the automation process.
- Time savings.
The guide discusses the best approach for change management and team buy-in, provides a methodology framework to use when considering the automation of a manual task in a network environment and the steps to take in order to identify an effective test case for your organization.
At the recent Automate 2019 conference, many of our customers and partners shared their experiences in introducing automation to their organisations and it seems that no matter the size or complexity of the organisation, one key response always emerged when this type of project was announced to staff and management. FEAR. People were terrified that in supporting an automation project, they were potentially putting their job at risk of being taken over by robots.
Whilst businesses are going to see automation create new ways of working and creating value, what needs to be clearly communicated to staff and stakeholders prior to undertaking an automation project is that it is more than likely that process automation will enhance their performance in their current position, rather than take the position away.
When introducing process automation to a business, it is the ongoing, repeated, time-consuming TASKS that will yield the best outcomes for automation and these are the processes that will be replaced.
To get your staff thinking more positively about the benefits of automation, ask them to think about the time that is spent each day on running and analyzing reports, making configuration changes across multiple machines, recording change and maintenance requests – they will soon realise that these tasks that will likely be automated are actually the preliminary steps that must be taken in order for them to complete a job. So by automating these tasks, your staff can actually complete their job more efficiently and effectively!
It is not the tasks that are completed but the outcomes that are produced that indicate a job well done. If your staff see their value as their ability to input or output data, they will lose to robots. If they understand that their value comes from the other creative and intangible skills that they bring to a role, they will realise that there is little to fear.
To take a look at some of the ways that Opmantek customers have used automation to enhance their network operations, improve efficiencies and to move from a responsive rather than a reactive operation model, contact us and we can show you how we have successfully implemented this for other organizations.
According to Gartner’s Top 10 Trends Impacting Infrastructure & Operations for 2019 Network Agility (or lack of?) and Digital Diversity Management should be key focus areas for this year.
Network agility (or lack of?)
Moving forward we will continue to see our networks underpinning critical business processes across a broader range of connected devices. Network teams over the past few years have been focused on increasing availability but to ensure future success the focus needs to go beyond this and on to how all network operations can be performed at greater speed. RPA and building greater network agility that delivers automation and orchestration is key to success in this area.
As cloud-based infrastructure becomes more prevalent and the scale of ‘things’ and endpoints increase, networks will need to evolve to cope with the increased stress that it will create on the network.
Digital diversity management
When Gartner refers to Digital diversity management, they are not talking about people, but rather the growing combination of new, obscure and ageing assets and technologies that are now being utilised within modern organisations.
”The importance of identifying, discovering and monitoring those that directly impact or support the business cannot be understated”
Maintaining accurate inventory and ensuring visibility and management of assets are major challenges that will emerge between 2020 and 2025.
What can I do to get ahead of the trend?
Opmantek software leads the way in IT Audit and Network Automation and Management for large and diverse networks. With over 10,000 hardware vendors preconfigured and a unique device modelling feature that enables you to discover, monitor and manage ANY DEVICE. For a free demonstration on how Opmantek Software can help you gain control of the networks of the future fill out the form below.