[E-Book] Meeting Regulatory Audit Requirements with Opmantek

[E-Book] Meeting Regulatory Audit Requirements with Opmantek

This guide could mean the difference between a profitable year and (potentially) huge fines or even unemployment. No need to fear, Opmantek’s Senior System Engineer is here to take you through ‘How to Meet Regulatory Audit Requirements & Get Compliant’ now.

Key Points Discussed:

  • Who do these regulations apply to?
  • What do these regulations mean to you?
  • How do you easily implement and monitor using Opmantek’s auditing solutions? Which include:
    • Topology Diagrams
    • Performance and Fault Monitoring
    • Syslog and Application Log Monitoring
    • Device Configuration Change Monitoring.

Get the E-Book

How the COVID-19 pandemic is fast-tracking digital transformation in telehealth

How the COVID-19 pandemic is fast-tracking digital transformation in telehealth

What is Telehealth

Telehealth is a system that allows patients to receive high-quality healthcare services from the comfort of their own homes via the use of telecommunication technology. Telehealth services normally consist of a smart hub that allows patients to enter their personal health data, including vital signs, either manually or automatically via the use of various medical devices, such as blood glucose monitors, pulse oximeters and blood pressure readers. The data collected is then sent to either a non-clinical or clinical monitoring service that monitors the patient’s health or alerts the appropriate health provider.

 

Who benefits from Telehealth services?

A Telehealth system is particularly useful for patients with long-term health conditions, patients who live in remote areas, or for patients who are self-isolating during the current coronavirus pandemic. Telehealth technology can improve patient access to specialist healthcare services while eliminating the need to travel for medical advice, therefore allowing patients to remain more independent, self-manage their conditions and limit the strain on GP and primary health services. Telehealth systems can also offer education and peer support services to health professionals while providing patients with mentoring and coaching services via a series of questions and answers.

 

How COVID-19 has fast-tracked the healthcare system

Before the coronavirus outbreak, there was a degree of progress in Telehealth technology, but the pandemic has lead to renewed evidence of the value of Telehealth, as public health officials are encouraging healthcare providers to expand their Telehealth services to smartphones and other tools to make them more accessible. 

Telehealth technology is helping to reduce the strain on public health services by virtually communicating with patients and triaging them, reducing widespread panic by assuring patients that they do not possess any of the coronavirus symptoms and are not required to visit already overcrowded hospitals. Telehealth technology also has the benefit of limiting human contact and preventing the spread of the virus.

New tools and technologies in Telehealth services such as live video consultations are proving to be a huge asset to healthcare providers to connect patients with doctors while remaining isolated. Other services such as instant messaging for therapy services, secure emails for ongoing communications and informed telephone consultations are also proving to be useful. 

Other promising tools include the use of chatbots and symptom trackers to interact with patients and refer them for in-patient care, as their technology is designed to evolve as more information is gathered about the coronavirus. Medical tricorders and home monitoring is another promising approach to at-home patient care. Currently used in the management of certain chronic health conditions, remote patient monitoring uses consumer devices such as smart TVs and smartwatches to provide remote examinations.

The COVID-19 pandemic has created renewed awareness of the benefits of Telehealth services and is bringing them to the frontline of patient care, which is expected to reshape the future of public health services.

 

How Opmantek can improve healthcare efficiency

Opmantek’s Network Management Information System (NMIS) is designed to monitor the performance of an organisation’s data network. It can be used to monitor device health and bandwidth. It can be used to resolve issues before they become problems and provide valuable information for planning infrastructure changes.

With the renewed awareness of the benefits of Telehealth, an efficient and patient-driven online healthcare system is becoming essential. Opmantek’s Network Information Management System can streamline digital outputs for hospitals and make them more efficient to improve patient care. Adding Opmantek’s commercial software provides additional insights and automation capabilities through to performing traffic analysis better enabling bandwidth management. And for a truely large scale operation the distributed polling capabilities to improve scalability.

 

opFlow

Opmantek’s opFlow, is designed to gather network insights to analyse the network. For instance it can with location of attack vectors and pick up on network errors so that they can be resolved quickly, leading to reduced downtime for everyone including hospital networks.

For more information about how Opmantek’s products can help you set your business or healthcare organisation on the path to digital transformation, get in touch with our team of experts today.

Auditing your Active Directory Network

Auditing your Active Directory Network

So you have a network consisting of a few subnets, but you’re not exactly sure how many subnets you have, nor what is on them. Or maybe you just don’t have an easily digestible list of subnets. Or maybe you don’t want to setup individual discoveries for your subnets. Don’t fear, Open-AudIT Active Directory Discovery is here to help.

A regular subnet discovery in Open-AudIT asks you to define the subnet (or IP range) you would like to discover. In the case of Active Directory, Open-AudIT can ask Active Directory for a list of the subnets it knows about and run discovery on each of them for you. It’s a very fast way to effectively say “audit all my subnets” without setting up individual subnet discoveries.

Create a new Discovery as usual, but click the ‘Advanced’ button to show the extra fields. Change the type to Active Directory, input the Active Directory Domain Controller you would like to query and the name of your domain. Click the “Submit” button and you will be directed to the Discovery list page.

As always, you will need suitable credentials to audit your computers (be they Windows, Linux, MacOS, AIX, ESX, HP-UX or Solaris), along with SNMP credentials for your printers, switches, routers, et al.

When you click the ‘execute’ button to start the Active Directory Discovery, Open-AudIT will query the specified Domain Controller for a list of network subnets belonging to the domain. Open-AudIT will then create a discovery entry for each subnet (if it doesn’t already exist) and commence discovery for that subnet.

In addition to the devices discovered, if you have provided names for your subnets in Active Directory, the associated networks within Open-AudIT will reflect that name.

It’s just too quick and easy to be across all the devices on your network.

What are you waiting for – find out “What’s On Your Network” today.

COVID-19 Effects On Businesses: Your Business Is Not Dead, But Your Market Probably Is

COVID-19 Effects On Businesses: Your Business Is Not Dead, But Your Market Probably Is

Over this past week I’ve received a number of calls from CEO’s and founders seeking advice on how to navigate through the economic downturn that we are faced with. All businesses will need to change – some more than others – some will be significantly boosted by this period while others will be significantly harmed. In Australia, we haven’t had a recession since 1990/91, so if we do enter recession, the majority of people in the workforce will have never experienced one – I am 50 years old and was at University when Australia had its last recession. For those of us operating in the tech industry, we have experienced several significant economic events – especially the .com crash of 2000 and the 2008 Global Financial Crisis. We know what happens during economic slowdown while there are some unique factors at play in relation to COVID-19 also.

 

I’m going to focus my comments towards entrepreneurs and high growth companies (particularly tech companies), but there will be some relevance to all businesses.

Fundamentally what we have with the COVID-19 coronavirus, is a change in the marketplace and without doubt, economic slowdown. There are some unique factors relating to the virus pandemic, but there are also common forces at play that relate simply to an economic slowdown. Some businesses will naturally flourish, for example, if you’re producing products which help people work from home, you’re probably excited at the opportunity, if you’re in a business which requires mass gatherings, e.g. an events business, you might be wondering how you’re going to get through this. Every business has ways they can optimise the outcome for themselves. For some it’s about minimising losses for others it’s about maximising gains. Let’s look at fundamentally how this works.

 

I’m not going to cover off the simple things which we should already know or have read about, but I will talk about some fundamentals I don’t see being written about.

There are two fundamental parts to a business, not to oversimplify it, but a business has operational costs and incomes (which are typically sales).

Let’s start with the two combined together:

 

Cash Burn and OPEX

Quite simply as we all know the difference between the cash in and cash out is your burn rate. If you need to reduce your cash burn, then do it fast. We will all be implementing travel bans etc so those cost reductions will happen naturally. If people are working from home, try and sort something out with your rent to have it reduced or stopped. If you need to cut staff, then try and do it all at once – you don’t want people coming in each day worried, those that are left need to feel safe and positive – they will not feel that if a coworker is getting retrenched every second week (or day). You need to structure your business for the new reality, do not hang on to the past – it’s not your fault and you haven’t failed anyone. Alternatives to cutting staff include reducing all staff salaries, cutting incentive payments (especially for executives – show some good leadership and cut your own and other executive salary and incentives harder than the rest of the staff, it is common to cut exec incentives in full and salaries by as much as 30-40%), don’t forget that an employee’s leave will be paid out if you retrench them so also look at enforced leave (especially leave without pay) or reduced hours for staff in order to keep the team together. Also, remember that you’re going to get some good government assistance too, so factor that in.

 

Cash Incomes and Sales/Marketing 

During an economic slowdown, for most businesses, it is harder to raise capital and it’s also harder to generate sales, however some businesses will flourish in hard economic times.

In summary – your market no matter which side of it you are on has changed so your business needs to change with it.

 

The key on the revenue side (when you have economic slowdown or any other event which produces significant changes to the market) is that it becomes necessary to realign how you are selling your products and potentially which market segments you are selling them to. In the situation that we are in at the moment with COVID-19, we know there are a lot of home workers, pressure on the healthcare system, certain government departments are going to spend lots more and there will be boosts to many online businesses etc.

 

Step 1. Look at who is going to be busier or benefit from this new market – if they are potential clients for you, then target them.

You should also look at how buying processes and decisions change – again this is predictable. There will be less face to face meetings and more virtual. Adapt to online and virtual sales. For many smaller/high growth businesses this is fantastic as you won’t have to compete face to face on sales for the time being.  One clever tactic is to organise a “virtual tour” for one of your rarer people– believe me it works, for example, “our CEO will be conducting Zoom meetings with clients in San Francisco this week, so I’m reaching out to see if I can schedule some time before he moves on to London next week”.

 

As the remote workforce is on the rise it is crucial to stay connected to your business community to enable your growth. Business incubators such as the Gold Coast Innovation Hub are now offering virtual membership options; facilitating continued connections, collaborations, grow, investment opportunities and expansion into global markets.

 

Step 2. Adapt your sales strategies to the new manner in which your potential clients are working.

The other part of the buying process which always changes during an economic slowdown is that more businesses buy things that reduce their costs and less businesses buy things that increase their productivity – look at your potential clients, if they are a net beneficiary in the new market they will likely keep investing in growth – most will be losers (that’s what the slowdown is – net losers) so most of them will be looking to reduce costs. The “losers” don’t actually stop spending, they are happy to spend on products which help streamline their costs and assist in managing their pain.  A lot of products have multiple benefits (I’m sure yours do) and you can reproductise and remarket your products so that they realign with new decision making – especially cost-cutting decisions which are widespread during a significant economic slowdown. In the case of this particular slowdown, there are obvious changes – nobody is travelling, more people are working from home, businesses cutting costs so it’s about realigning and pivoting your marketing and productisation messages, and potentially making some tweaks to your products, but remember, we will get out of the economic slowdown so you are likely to want to focus on your marketing and sales to align with the shift in the buyer’s mindset than completely changing your products.

 

Step 3. Adapt your productisation and your sales and marketing messages to align with the new market.

Channels to market change with new markets also. Look at your resellers or channels to market, in this new market if they rely on face to face sales or mass gatherings at events, then likely they are no longer good channels – if they work mostly in sectors that are being ravaged (e.g. travel) then they may no longer be a good channel – move your sales to channels that make sense to the new market.

 

Step 4. Secure your current sales channels/sales partners if necessary or move your sales channels and partners to those that align with the new market.

 Let’s look at a simple example that everyone can relate to (and specifically steer around a tech business) – a bicycle (and please excuse lots of assumptions below – you should do market testing when repositioning anything).  You’re selling bikes and you’re selling them mostly through your shop and bike clubs. You’re selling awesome bikes, which are light in weight, strong and fast and that’s your main pitch. Your whole market just changed. Bike club memberships are going to drop, as will activity at the clubs – they aren’t the right channel anymore. There is also going to be less foot traffic in the store so you may need to close that or maybe it can survive or shrink – watch and act fast if you need to. You will likely want to be pushing more of your sales through online, social media and referrals. Bike ownership is probably not going to tank – in fact, it is quite possible it will rise as more people work from home and want to take a break and get out on a bike, and as more people look for socially isolated exercise rather than gyms. The benefits of the bike may well now also be that you can use your bike and stay off public transport in order to avoid the virus. Your whole pitch changes. Looking at your product set within your bike range – if you’re selling on socially isolated exercise and avoidance of public transport, it may well be that there is not enough extra benefit of a high-end bike over a low-end bike. The benefits of high-end bikes may now become secondary marketing items (they don’t go away; they just get pushed back). Sales of products like rollers (which allow you to ride your bike indoor at home for exercise rather than go to the gym) may increase and perhaps could be packaged with a bike in a new productisation effort if you expect to see an increase in purchases of home gym equipment including exercise bikes.

 

 

I’m sure you get the idea – your market is probably dead, but you are not – you are simply in a new market.  

 

These are unprecedented times with COVID-19, we know there are a lot of teleworkers, pressure on the healthcare system, certain government departments are going to be under pressure to boosts online businesses and they will need our expertise to do this.

Every business will need to change, Opmantek want to help our community to optimise their outcomes; this is where access to network management support is critical so that Australians can stay better connected.

As a final note – financially at this time – re-do your forecast, especially your cash flow forecast. The economy recovers slower than the virus – look at 12 months to start with.  You need to step back just like you would if you were starting a new company or a new division launching into a new market, look at how the market is reacting and adapt fast. Those that are familiar with agile project management within the software development world – use similar methods in your financials too –be very conscious that your ability to plan twelve months is now a lot lower than it used to be and you need to undertake agile planning and forecasting.

This will be a time of continual change however we do know that these things will be a constant.

 

4 Ways To Simplify & Get Practical With Your IoT Management

4 Ways To Simplify & Get Practical With Your IoT Management

“How well do you know your IoT network? If you’ve had to stop and think you’ve answered our question”.

Having confidence in your operational capabilities to deliver efficient connections and real-time insights is a myth without effective IoT management. A business’s head can become a murky place swimming with data on their IoT network that often gets pushed into unseen depths. This, however, doesn’t have to be the case. So, how can you throw out a lifeline, simplify and get practical with your IoT management? Below is a list of ways to enhance your management skills to boost your confidence.

 

1. Cloud Network Management

Rather than trying to maintain traditional device-focused networks, businesses should introduce wan-optimised cloud networks to improve the reliability of IoT connectivity. Cloud computing provides a great base for IoT networks as it has ample storage space for IoT data. Without the cloud, IoT data may have to be stored in multiple servers, which makes it much harder to analyse and compare. If you are currently unsure where all your data is being stored and collected, Open-AudIT can collect your data from multiple networks, ensuring that it is organised, catalogued and easily configurable into meaningful reports.

 

2. Ensure Scalability

Over 25B units, that is the 2021 expert forecasts for install base IoT endpoints, with services spending $500B on IoT. So it’s time to pivot, businesses need to be flexible in introducing new devices and expanding their IoT network. An IoT network should be ready for the lights, camera and action of integrating new services, apps and data; without the negative effect on their networks. Gartner mirrors the importance of scalability and practical IoT infrastructure management in this podcast.

 

3. AI

From chatbots to automated customer service enquiries, automation is being introduced in multiple areas of a business. The stronger your communication between devices on an IoT network, the more processes that can be efficiently automated. You’ll have the power for devices to be able to communicate with each other over a query; saving the time of a physical employee transporting information from one database to another.

 

Why Is Simplifying Your IoT Management Beneficial?

By simplifying your IoT management, you allow your IoT network to work more efficiently. For example, work processes will become more streamlined and everyday tasks can be completed intuitively. This leads to better customer satisfaction and engagement. Employees in your business will also benefit from simplified IoT management as they will have a streamlined workflow and will be able to manage their time more effectively. Open-AudIT will ensure employees have maximum control over network devices, so they have more time to focus on creative tasks. This will help employees to feel more valued, helping you attract and retain the best team members.

 

How To Start Practical Iot Management?

Before you try to simplify your IoT management before the whistle goes off, understanding of the current condition of your IoT network is essential. Use tools like Open-audIT to see beneath the surface with precise x-ray vision quality device discovery and control. Simplifying the end-to-end process Opmantek tools allow users to gain unparalleled visibility into their IoT network, giving businesses the chance to grow on a global level.

Practical IoT management involves more than just managing IoT data, it involves managing how IoT devices connect and communicate with one another. The best way to start IoT management is by having a clear and thorough understanding of your IoT network. With greater understanding and control of the devices of your IoT network, you’ll be able to make more accurate choices about how you use your data and what software would benefit your network. For more guidance about practical IoT management, talk to our experts about showing you a live demo.