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RMM Software | Remote Monitoring and Management

Manage all of your IT in this all-in-one solution.

opReports - QoS Reporting Feature

100% visibility and control

SaaS-based remote management systems are often a good option for micro MSP’s because of the ease of deployment and monthly subscription payments for each monitored instance that make budgeting easy until your client base starts to grow. The devices under management become more obscure as the size of the networks you are managing increase. That’s when you start to lose network visibility, the event, health and performance data starts to lose quality and additional licensing costs associated with more complex network architectures begin to emerge.

opReports - Archiving Capability Feature

Flexible integration

It is unlikely that any business will be implementing network management software for the first time when they come to search for a solution. It is highly likely that they will already have a number of products performing different functions within their network environment and they may not wish to, or be able to, replace them all at once.

What is RMM Software?

Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1]

Functions include the ability to:

  • install new or updated software remotely (including patches, updates and configuration changes)
  • detect new devices and automatically install the RMM agent and configure the device
  • observe the behavior of the managed device and software for performance and diagnostic tasks
  • perform alerting and provide reports and dashboards
opReports - QoS Reporting Feature

Tailored Business Requirements and Ownership of data

One size fits all rarely works for large network environments, but it is this cookie cutter system approach that is standard with SaaS RMM software providers.

opReports - Archiving Capability Feature

Unlimited Scalability

With the number of connected devices within every organization increasing exponentially over recent years the ability to grow and scale to meet the needs of a business, without eroding profits for managed service providers is becoming more and more critical. As Managed Service Businesses grow, many SaaS providers force their users to compromise on the richness of data and troubleshooting capabilities by requesting paid upgrades to store more historical data.

Best methodologies

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Getting your staff to

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Internet connections

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VPN/ users getting connected

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Risk – figuring out

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Getting production ready/ industrialisation

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