“We take new ideas to Opmantek about how we’d like to see their products work and they add our ideas to the product roadmap. The relationship could not be any easier. I consider them an extension of my team.”
– Dayle Wilson, Chief Product & Operating Officer, Macquarie Government.
“See” your Network through Event Management
Event Filtering, Suppression, and De-duplication
Without a powerful and customizable network monitoring tool, constant alerts, messages, and events quickly become noise, making it hard to determine the information most important to your team. But if you understand the characteristics of your network, then with a powerful tool, you can customize your alerts to your specific needs—otherwise, important messages may go unseen. Opmantek’s opEvents, for example, can automatically detect, correlate and consolidate alerts for easier identification and triage.
Event Policies, Escalation and Notification
Of course, as all network operations engineers know, identifying meaningful network events is the easy part; in a crisis, the important part is the response. Within NMIS and opEvents, when a critical alert is received, it is highlighted in the GUI and messaging. Email notifications can be sent to the network team, and other business escalations can activate, all while it opens an incident ticket in your service desk or ticketing system
Everyone in this industry has been blurry-eyed and overwhelmed by event logs before. But when you’re facing a business-impacting issue, you don’t want to be overwhelmed: you have to be focused. So it would be best if you had software that filters through the noise and shows you what’s necessary to get your network back in shape. Network visualization and clear event logs are the fastest way to understand these occurrences in real-time intuitively.
Event Acknowledgement and Actions
Event action visibility is essential to know how a crisis is being handled and by whom. When you’re dealing with several points of failure at once, you need to ensure that each point is addressed promptly. Within NMIS and opEvents, alerts can be acknowledged by operators or through an automated response. Automating actions provides consistency to problem-solving on your network and frees up you and your team to spend valuable time dealing with more complex and exciting problems (or even a little planning).
Operational Process Automation has three key steps: Detect, Diagnose and Act.
you need to be able to detect incidents or changes that require actions by processing the data from the environment (alerts, events), looking for symptoms indicative of introducing operational risk.
determine what steps are normally, and sometimes routinely, taken to diagnose and troubleshoot the detected incidents or changes. Document the troubleshooting workflow based on the information collected, identifying tasks necessary to view and ultimately resolve the incident or remediate a change.
determine what actions are required to resolve the incident or change: Identify common tasks and steps to complete, based on the troubleshooting workflow. For example, use the Virtual Operator within opConfig and the Event Action editor within opEvents to perform as many steps as possible automatically (eg. ssh into router and issue and capture “show” commands).
opConfig's Virtual Operator
Download our Virtual Machine to trial all our products!
Opmantek Virtual Machine
The Opmantek Virtual Machine is a single "ova" file which encapsulates all the necessary data in a single archive. This package includes all the software installed and ready to evaluate. Installed on this CentOS 7 instance is NMIS 9, Open-AudIT, opConfig, opEvents, opCharts, opReports, opAddress and opHA. Inside any of the applications you can gain access to a 20 node complimentary lifetime license, or gain access to trial licenses here or, finally, filling out the form at the bottom of the page for a larger trial license.
Or trial the individual products here
Trial our products today with a complimentary 100 node license
Opmantek is providing a one year 100 node license for NMIS, opEvents, opCharts and opEvents valued at USD$6,000 for all Packet Pusher’s listeners.
To apply, please complete the form and one of our staff members will email you the license.
You can start downloading our software immediately – we have prepared a virtual machine with all of the products pre configured so you can be up and running fast – download it here.