Centralized Event Log Management Software

opEvents: Reduce Network Faults Using Proactive Event Management

What is opEvents?

Automate, Control, Lead

opEvents is an industry leading event management system based on the Information Technology Infrastructure Library (ITILv3) best practices for service management. A multi-level event log management solution, opEvents automates event handling through extendable policies that enrich, correlate, organize and manage all the events in your environment. This will reduce mean time to resolution (MTTR), shorten outages, and improve overall performance while reducing the cost of managing your IT environment.

opEvents allows you to process the diagnostics of your events and leverages intelligent automation to remediate issues. Using process automation, you can improve your service level while maintaining a more reliable network.

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"We take new ideas to FirstWave about how we'd like to see their products work and they add our ideas to the product roadmap. The relationship could not be any easier. I consider them an extension of my team."

Dayle Wilson

Chief Product & Operating Officer

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"After a long and in-depth search for a network monitoring solution, we found [FirstWave] the best fit for all our needs. With their excellent support, onsite training, and almost unlimited ability to be customized to fit our needs, it was no contest."

Kurtis Bredda

Director of Network Services

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"NMIS is hands down one of the best data collection monitoring suites we have ever used. The data and enriched alerting it provides is exactly what we were looking for to make data-driven network decisions for upgrade and growth. It has set us on the path from reactive to proactive!"

Jodan Long

Director of Network Operations

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“After years of having multiple monitoring systems, we finally have a single one that works and is configurable to meet our needs.”

Paul Pyyvaara

Director of Operations

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"Our engineers prefer using opCharts as the speed and responsiveness of the GUI makes it a far more usable product then our previous app."

Art Smolecki

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"With NMIS and FirstWave we have a true partner that we can rely on to make sure we are on top of any issues on our network and have good data and analytics to make sure our customers get top-notch service."

Bill Farmer

Senior Platform Engineer

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"As a telecommunications provider with a country wide presence, we rely heavily on to-the-minute alerting, live graphical statistics, log monitoring, and reporting. NMIS provides the flexibility to satisfy all of those requirements."

Leigh Havas

System Administrator

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"NMIS for the win! I like that it's agentless, and when you do need support you get quickly connected to engineers, not jumping through hoops and waiting."

Phil Shannon

Senior Systems Engineer

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"Great features right out of the box, such as business rules and the ability to model any piece of equipment. All of the key features can be accessed through the GUI, but I can edit everything in the command line if I need it."

Davide Yachaya

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"NMIS is open-source, easy to deploy and maintain. The feature set of this product is amazing as it allows you to monitor every single Network device within our organization."

Hensley Dass

Core Network Engineer

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"It’s not that companies *can* do automation, it's *how* you do automation, and at the end of the day FirstWave showed they were much better at it.’’

Milan Atanackovic

Vice President Of Engineering

opEvents Benefits

Comprehensive Log Management Solution

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Event And Log Data Consolidation

Bring all your troubleshooting and event log data information into one handler. Enrichment, correlation, and a single pane of glass help event handling while simultaneously lowering the number of notifications.

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Technical Service Desk

opEvents allows you to add a status to an event while troubleshooting. All information is at your fingertips to reduce the mean time to resolution (MTTR).

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Tailored Business Policies

Identify the event, enrich the log data stream and generate detailed notifications that reflect your business environment. Use opEvents to keep event logs and resolve events automatically based on your business policies.

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Flexible Event Management

Our event log management tool will help you monitor and report on event logs from many sources, including SYSLOG, SNMP TRAP, LOG FILES, and the opEvents RESTful API.

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Licensed By The Node

opEvents is licensed by the number of monitored nodes, not the number of events created, no surprises with billing.

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Visibility Without Noise

Gain visibility into your network health and performance without being overwhelmed with notifications.

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Automated Event Log Analyzer

Efficiently process event diagnostics and log analysis, enabling intelligent automation for issue remediation.

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Monitor Security Events

Effectively monitor and analyze security logs to identity security threats. Leverage intelligent automation for rapid issue identification and resolution of security incidents.

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opEvents Features

High-Power Out-of-the Box Features For Intelligent Network Log Management

Custom Notifications

Custom Notifications

  • Email or SMS notifications
    Notifications can be to one or more contacts
  • Real-time Alert notifications or announcements
  • Planned outages – removing alerts during planned outage periods
  • Custom escalation policies
Tailored Business Policies

Tailored Business Policies

  • Detailed notifications are generated to reflect your business environment
  • Modify escalation policies to suit your organizational structure
  • Create business hours with different policies that reflect your business environment
  • Reduce event noise while prioritizing important events to your organization
User Management

User Management

  • Role-based access control (RBAC) over devices
  • Custom business hours rules
Easy Implementation

Easy Implementation

  • Easy installation
  • CSV import and script ready
    Support available for installation and customization
  • Professional services are available for design and implementation
  • MongoDB is automatically installed + Agentless log data collection
Accessibility

Accessibility

  • Accessible from any device
  • Large Community wiki
  • Single Sign On across all our applications
Flexible Licensing

Flexible Licensing

  • opEvents is licensed by the node count
  • There are no limits on the number of events that can be generated
  • Perpetual and Subscription licensing available
  • Infinitely scalable architecture
Pricing and Purchasing

Pricing and Purchasing

  • Predictable license costs
  • MSP Scale licensing available
  • Unlimited software use of the product
  • Licensed by the node and not by the quantity of events
Sales and Support

Sales and Support

  • Easy to purchase – trial it yourself for free or contact us for a demo
  • Support portal access
  • Complete documentation and support wiki available
  • Pay as you grow options are available
  • Free updates

The Platform Used By The World's Leading Organizations

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Download opEvents

FirstWave’s opEvents module allows you to see events in near real-time, enabling you to see through the noise of event log data and quickly identify what’s important to you and your organization.

Download opEvents
Pricing

Get A Custom Quote

  • Predictable and transparent pricing
  • Pricing that scales with you
  • Support is always included

FirstWave’s team can help you get a quote that meets your requirements. A 15-minute call is all it takes. This is not a sales call—it’s an opportunity for you to tell us about your organisation’s network management needs.

Setup Guide

Need Help Getting Started?

Download opEvents

Centralized Log and Event Management Reduce the impact of network faults and failures using proactive event management.

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Quick Setup

Install +

Please note that NMIS must be installed on your machine before adding opEvents or most other FirstWave network management modules. Please ensure you have installed NMIS before installing opEvents. NMIS is the underlying software required to run any of FirstWave’s individual network monitoring and management modules and can be installed on Linux. If you do not have a machine currently running Linux, you can download and install the FirstWave Virtual Machine, which includes NMIS and all FirstWave network monitoring software modules. The following installation guide should be sufficient for most users’ needs. Advanced instructions and troubleshooting are available on the opEvents Wiki.

1. Download the opEvents installer

If you haven’t already, hit the download button above and download the opEvents Installer. The Installer comes as a .run file.

2. Run the Installer in Linux Terminal

Open the Linux Terminal. Start a Terminal instance as the root user through the following command, entering your password when prompted: sudo -i 

If you have not been granted access to the root user, contact your system administrator. Once your terminal session is run by the root user, run the shell command to begin the installation process

sh opEvents-<version number>.run

Press Y or Return/Enter when the installer prompts you. Several times throughout the installation process you will be prompted to approve the various components of the opEvents Module as they are installed on your machine. Please take note of any relevant information as you approve each step. When the installation is complete, the following will print on the Terminal:

You’re now ready to license opEvents.

License +

Good news! Each of FirstWave’s network monitoring software modules offer a free time-unlimited 20-node license. The first time you open each program, you will be given the opportunity to activate a free license.

Time-limited trials are also available if you want to test the software on a larger network, and licenses for running FirstWave’s software modules on larger networks are available by request.

Configure +

Open opEvents 

opEvents allows you to explore the details of the network which you have configured in NMIS. You can use opEvents to improve visibility and maintain consistency across your whole IT environment through advanced tracking of device and network configuration settings.

Explore FirstWave’s extensive software documentation

You’re now ready to configure opEvents to exactly your needs and to begin monitoring events on your network using the guides on the FirstWave Wiki. In no time at all, you’ll have a fuller view of your network than you’ve ever had before.

OpEvents FAQs

Need Help?

General FAQs

Log data is a record of events that occur within an operating system or software. It’s crucial for understanding system activities, troubleshooting issues, and conducting security audits.

The event log manager automates the handling of event logs. It enriches, correlates, organizes, and manages all the logs in your IT environment, reducing the mean time to resolution (MTTR) and improving overall performance.

Log management plays a crucial role in organizing and managing event log data. It helps in consolidating all log data, enriching and correlating it, and providing a single pane of glass for event handling.

opEvents performs log analysis by processing the diagnostics of your events and leveraging intelligent automation to remediate issues. It helps in improving your service level while maintaining a more reliable network.

Yes, opEvents can handle a wide range of log data, including application logs and security logs. It consolidates all your troubleshooting and event information into one handler. opEvents allows you to process the diagnostics of your security events and data logs and leverages intelligent automation to remediate issues. It helps in improving your service level while maintaining a more reliable network.

The log manager enriches, correlates, organizes, and manages all the collected logs in your environment. This helps in reducing the number of notifications and makes log analysis easier.

opEvents processes the diagnostics of your events and leverages intelligent automation to remediate issues, including potential security threats. It improves your service level while maintaining a more reliable network.

Event log tagging is a feature that allows you to categorize and filter your logs based on specific criteria. It aids in log collection by making it easier to sort and analyze your logs.

Yes, opEvents can handle logs from multiple servers and other devices. It consolidates all your troubleshooting and event information into one handler, making it easier to manage your IT environmen

opEvents helps in compliance auditing by providing a comprehensive record of all system activities. It can generate compliance reports that can be used for audits and to ensure that your IT environment is adhering to the necessary regulations.

The eventlog analyzer in opEvents helps in analyzing the event logs to identify patterns, troubleshoot issues, and detect potential security threats. It’s a crucial component of the log management tool.

opEvents processes the security information and diagnostics of your events. It leverages intelligent automation to remediate issues. It helps in improving your service level while maintaining a more reliable network.

Yes, opEvents can help in achieving PCI DSS compliance by providing a comprehensive record of all system activities, including logs from perimeter devices, network devices, and servers. It can generate compliance reports that can be used for audits and to ensure that your IT environment is adhering to the necessary regulations.

The correlation engine in opEvents helps in correlating different event logs and log entries to identify patterns, troubleshoot issues, and detect potential security threats. It’s a crucial component of the log management tool.

opEvents helps in root cause analysis by processing the diagnostics of your events and leveraging intelligent automation to identify the root cause of issues. It helps in improving your service level while maintaining a more reliable network.

opEvents ensures the security of user accounts by monitoring all log entries related to user account activities. It can detect potential security incidents and data theft, helping to protect your IT environment.

Yes, opEvents can be used as a log collector. It can collect logs from multiple servers and devices, consolidating all your troubleshooting and event information into one handler.

opEvents processes the diagnostics of your events and leverages intelligent automation to provide security analytics. It can detect potential security threats and help in improving your service level while maintaining a more reliable network.

Yes, opEvents allows you to view all the event logs in a central location. It consolidates all your troubleshooting and event information into one handler, making it easier to manage your IT environment.

opEvents monitors all log entries related to configuration changes. It can detect potential issues and help in troubleshooting, improving your service level while maintaining a more reliable network.

Yes, opEvents allows you to use search queries to find specific logs. It makes it easier to sort and analyze your logs, helping you manage your IT environment more efficiently.

opEvents can handle logs from network devices. It consolidates all your troubleshooting and event information into one handler, making it easier to manage your IT environment.

Yes, opEvents allows you to monitor your own logs. It provides a comprehensive record of all system activities, helping you understand your IT environment better.

Yes, opEvents does offer integrated compliance management. It provides a comprehensive record of all system activities, including logs from various sources. This information can be used to generate compliance reports that can be used for audits and to ensure that your IT environment is adhering to necessary regulations.

A custom log parser is a tool that can interpret and analyze logs in a customized manner based on specific needs. In opEvents, it can be used to interpret and analyze logs from various sources, including application logs, server logs, and web server logs, providing more flexibility and depth in log analysis.

opEvents can handle a wide range of log sources, including but not limited to network devices, servers, applications, and web servers. It consolidates all log data into one handler, making it easier to manage and analyze.

Yes, opEvents can handle logs from web servers. It consolidates all log data, including web server logs, into one handler, providing a comprehensive view of your IT environment.

Yes, the event viewer in opEvents allows you to view specific events. It provides a detailed view of all events, helping you to understand your IT environment better and troubleshoot issues more effectively.

Support

For Technical support:

Email: support@firstwavecloud.com

Australia Hotline :1300 17 44 19 / +61-2- 9409 7000

UK: 0808 164 1268

India: 1800 572 3425

Ready To Take the Next Step with opEvents?

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