A Primer in Root Cause Analysis
By Mark Henry
We’ve seen it time and time again, a ticket comes into the help desk, a customer is complaining about a slow application or poor voice […]
Enhancing Event Management using live real world data
By Keith Sinclair
Overview When dealing with thousands of events coming into your NOC from many locations and different customers, operators are relying on getting useful information which […]
Leveraging the opCharts API with Python Scripts
By Daniel Carter
A potential customer approached us and asked if they could use Python to request from the opCharts API. You can get yourself up to speed […]
How to Audit in complex network environments
By Paul McClendon
Every environment is different and we understand that. We are often questioned if Open-AudIT is PCI-DSS compliant or if it can audit in a DMZ (demilitarized […]
Meeting Regulatory Audit Requirements with Opmantek
By Mark Henry
Getting Compliant: How to Meet Regulatory Audit Requirements Using Opmantek’s Products It’s a spaghetti string of acronyms, SOX, SSAE, PCI-DSS, HIPPA. To the uninitiated, they seem […]
Extending NMIS capabilities with Custom Tables
By Paul McClendon
NMIS is a powerful tool right out of the box, however, if you take time to understand all it is truly capable of, you can […]
Event Correlation with opEvents
By Paul McClendon
As a support engineer with Opmantek, I work with many organizations that monitor thousands of devices across their networks. In complex network environments, thousands or […]
Automated remediation and getting a good nights sleep
By Nick Day
A major PaaS provider offering a non-stop compute platform needed to automate their way around recurring issues to continue guaranteeing their millisecond data loss and […]
Network Security – Determine Attack Vector With opFlow
By Christopher Gatlin
By Chris Gatlin, Senior Support Engineer, Opmantek DDoS (Distributed Denial of Service) attacks have become common, appearing to be coming from everywhere and targeting popular […]
How to Configure Open-AudIT to use Active Directory for User Authentication and Authorization
By Mark Unwin
Introduction Open-AudIT can use Active Directory (AD) to provide user authentication and optionally authorization. Using AD for authentication only means the user must exist within […]
Update Device Attributes In Bulk With Open-AudIT
By Mark Unwin
Open-AudIT provides a simple and powerful way to edit the attributes of multiple devices at the same time. Using this feature enables Administrators to quickly […]