[Webinar] Leveraging Trending Data for Thresholding and Performance Analysis

[Webinar] Leveraging Trending Data for Thresholding and Performance Analysis

Join Mark Henry as he explains the benefits of opTrend and how you can use this platform, combined with opEvents, to gain accurate insights that are intelligently drawn based on the behavior of your network.

opTrend leverages a device’s actual performance data to understand what is normal, expected behavior for a device, or interface, every day of the week, in 1hr increments. By correctly applying this information you can replace NMIS’ static thresholding with dynamic alarms based on actual performance and expected behavior.

Join us for this one-hour session where we will:

  • Introduce opTrend’s calculation system.
  • Review options for thresholding and event processing.
  • Adjustments needed to event handling and remediation in opEvents when opTrend is in use.
  • How opTrend interfaces with opCharts and opEvents to improve event response and remediation efforts.

 

Useful Links:

Extending NMIS with Opmantek’s Modules

Extending NMIS with Opmantek’s Modules

NMIS has long been one of the most widely used open-source network management systems in the world, but what many users don’t know is how easy it is to extend the core with the suite of add-on modules that replace other network tools and allow businesses to save on licensing costs and increase overall network performance visibility through system expansion and consolidation of applications.
OMK Product Wheel - 700

Building Solutions with NMIS Modules

By combining NMIS with various other modules, Opmantek is able to provide software solutions to suit many different enterprise needs – here are a few of the popular combinations that are delivering strong results and allowing our customers to roll several stand-alone applications into one single NMIS licensing bundle.

 

Network Performance Management and Diagnostics

NMIS, opCharts and opReports

This combination of modules will provide you with the full NMIS capabilities for monitoring network health, capacity planning and event management and alerting, presented in interactive dashboards and reports that can be customised for user groups so that business users can see relevant performance information and engineers can see more detailed operational and information.

 

Configuration Management Database:

Open-AudIT Professional and opConfig

Looking to replace your CMDB?  This combination of modules is saving organisations thousands of dollars in licensing fees each year by automating device discovery and audit, storing configurations, monitoring changes and pushing configuration changes out to sets of devices.

 

Network Configuration and Compliance Automation

NMIS, Open-AudIT Professional/Enterprise, opConfig and opEvents

Save time and money on network administration by using process automation to manage inventory, remediate known issues, consolidate and deduplify events, automatically gather network information, detect and roll back configuration and file changes and more.

 

Traffic Management

NMIS and opFlow

This combination replaces other network monitoring and Netflow tools to give you a consolidated view of flow data including heat maps that visually indicate areas of congestion.

 

Anomaly Detection, Event Prediction and Remediation

NMIS, opTrend and opEvents

Identify issues and threats before they impact your business by leveraging the device and network data gathered by NMIS along with advanced machine learning to determine minute by minute standard baselines for your environment that can help you to identify new threats, unusual behaviour and escalating problems before they impact operations.

Remote Monitoring and Management

NMIS, opHA, opEvents and opCharts

For Managed Service Providers you can replace multi-million dollar RMM systems by combining NMIS with opHA and opCharts.  opHA allows you to increase the performance of applications and deliver high scale and high availability environments, including geographical distribution of the system and overlapping IP address ranges, while opCharts provides a single pane of glass and tiered user views, so that engineers can drill down from a full view of all managed customer equipment to a single device in a remote location, while customers can view their own sites privately and in real time.

 


 

There are a lot of options to improve your network, however, the easiest way to start is with our Virtual Machine. The VM comes preconfigured and is operational in under 5 minutes, Download the Virtual Machine and activate free 20 device licenses of each of the modules that interest you or request a demo from one of our engineers.

[Webinar] Importing and Configuring the Opmantek VM

[Webinar] Importing and Configuring the Opmantek VM

Join Mark Henry as he outlines the process of installing the Opmantek Virtual Machine.

Why recreate the wheel when you can quickly and easily deploy Opmantek’s most sought-after solutions pre-configured and ready to go? Join us for this 30-minute session where we will discover:

  • How to deploy the Opmantek VM across various Host systems.
  • Rules for resizing the VM to support your monitoring environment.
  • Basic configuration requirements.
  • Maintaining the VM, including software updates.
[Webinar] Importing and Configuring the Opmantek VM

[Webinar] How to Improve Network Performance by 50% Every Month

Join Mark Henry as he explains the methods he has used in his to improve Network Performance in his extensive history as a Senior Systems Engineer.

Do you want to improve your network performance, reduce trouble tickets, and speed-up mean time to resolution (MTTR)?

Join us as we uncover modern, innovative ways to:

  • Leverage trending data to intelligently adjust fault management
  • Remediate network events to reduce background noise and load
  • Manage device configurations to optimize performance
  • Identify high bandwidth users and quality bottlenecks
Mutual benefits of consultative relationships between MSP and business

Mutual benefits of consultative relationships between MSP and business

It is well known that any partnership that is built on mutual gain has more potential to last longer and progress further. How to define this relationship, however, can be difficult when dealing with constantly changing technology and differing client bases. The relationship between a managed service provider (MSP) and a business is one that can be prone to these difficulties, especially if the service level agreements (SLA’s) are not defined precisely.

 

The critical factor for a successful MSP is being able to predict and be proactive to problems rather than reactive. This is what will differentiate you from a break/fix method, but also increase your customer satisfaction. If an MSP can predict hardware malfunction or server thresholds, the advice that can be given is invaluable in the MSP/Business relationship. The fundamental principle behind this is increasing the user experience inside the business.

 

The end goal, to increase user experience, should be the focus for MSPs; this is a crucial factor for a successful business. With a happy user experience, there is an increase in staff productivity which can help the business grow. Changing the MSP’s goal of keeping the equipment in an ideal state to increasing or maintaining user experience, can help solidify business relationships.

 

The higher the communication and visibility that a user has, can help facilitate the belief they are in an actual consultative working relationship; currently, 48% of businesses working with an MSP would prefer a higher level of consultative relationship. This will increase the businesses perceived value for money with the SLA because you are working intimately with the MSP regardless of the situation. Further, the level of service is increased because the MSP has a better understanding of why client requirements are present. When those two factors are taken into consideration, the business has a higher return on investment, and the MSP is doing a better job, this is mutually beneficial.

 

The change in mentality from equipment state to customer satisfaction requires the MSP to adjust their monitoring and reporting. The adjustments may include things such as 3rd party SaaS monitoring, software licensing management, even topographical readings. A customer is happier when their internet/service is down if they know why, i.e. poor weather. Further, the ability to predict trouble can facilitate better relationships, through hardware monitoring an MSP can predict when hardware may need replacing.

 

Presenting meaningful data to businesses through meetings can increase the level of control and transparency that a client has over their system while simultaneously growing the business relationship. To gain the data an MSP can use opTrend, it provides cutting-edge predictive analytics. The AI-driven application identifies resources that are showing abnormal activity based on historical behaviour and provides an organisation with correct trend analysis of critical resources.  This assists in the early detection of potential failures and resource exhaustion.

 

An application that builds its own baselines will be more accurate than any model that is provided by a vendor. Using six months of data, a baseline is constructed that is a custom representation of the device while taking into account the time of day and also the day of the week. This builds an accurate snapshot of what your system should be doing at a given time and assists in identifying outliers that aren’t considered normal.

opTrend Graph - 700
The graph above demonstrates the power of the application; the blue lines are the expected ranges, the green is the overall mean, and the black is the recorded value. The graph indicates that on December 6th, the system was in heavy use, but it was expected and not considered an outlier, this may be due to a system back-up for instance. However, from December 9-13 there was a significant increase that is not regarded as normal. Using this information, although no major fault may have occurred, an MSP could extrapolate potential vulnerabilities in the future.