[Case Study] Nextlink Takes Network Management to the Next Level with Opmantek

[Case Study] Nextlink Takes Network Management to the Next Level with Opmantek

This Case Study covers how we take organizations from reactive to proactive with the ability to scale and leverage more insights into the projects they’re working on. The following case study details actionable guidance that strengthened internet service provider Nextlink’s Network Management capabilities and took them to the next level. Download the asset below.

Key Points:

Who

Nextlink Internet is an internet service provider delivering high-speed internet and voice services throughout Texas, Oklahoma, Kansas and Nebraska. Since 2012, Nextlink has become one of the largest wireless internet service providers in the nation. 

Challenge

Nextlink wanted to improve the stability of its automated provisioning system as well as its network. Nextlink’s previous monitoring system would send an alarm if one of the previously configured rules was triggered, but it didn’t provide the solution that they were looking for.

Situation

“Our fast-paced operations are growing every day, so we need something that can grow with us,” said Jordan Long, Director of Network Operations, Nextlink. “We wanted something that would not just assist with our operations center, but an automated solution that would monitor for issues throughout our platform, automate the troubleshooting tasks and make configuration changes when an alarm was raised. We also wanted a solution that could share data about our operations to drive new projects.”

Get the Case Study

Packet Pushers: Detect, Diagnose, And Act Podcast

Packet Pushers: Detect, Diagnose, And Act Podcast


Podcast: Download (46.2MB)
Keith Sinclair, CTO and progenitor of NMIS, joins Greg Ferro on Packet Pushers

They discuss:

  • What NMIS does and how it works
  • Protocol support including SNMP, WMI, SSH, RESTful APIs, and more
  • The persistence of SNMP
  • Opmantek’s approach of detect, diagnose, and act
  • Automation capabilities
  • How NMIS uses dashboards, portals, and maps

Agile RMM solutions for MSPs

Agile RMM solutions for MSPs

Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organisations who outsource their IT requirements. Read on to find out how a self-hosted RMM solution can help MSPs to increase functionality and save on operational costs.

Are you an MSP that wants to replace expensive RMM systems with a better solution?

As an MSP, did you know that you can replace multi-million dollar RMM systems by combining NMIS with opHA and opCharts? Opmantek offers a full-service software solution that is made to scale. Our products can be used in synergy, as a complete solution.

What do our RMM software solution products include?

NMIS

NMIS is one of the world’s most popular network management systems. Manage anything at any scale. Extend NMIS with our modules and increase your performance, awareness and control.

opHA

opHA allows you to boost the performance of applications and deliver high scale and high availability environments, which includes the geographical distribution of the system and overlapping IP address ranges.

opCharts

Featuring dynamic charting, custom dashboards and a RESTful API to visualize NMIS data and more, opCharts provides a single pane of glass through which you can view all managed customer equipment. This allows engineers to drill down from a single device in a remote location, yet still enabling customers to view their own sites privately and in the moment.

opEvents

opEvents effectively helps to reduce the impact of network faults and failures using proactive event management.

opTrend

opTrend allows you to proactively manage network resources by visually analysing key performance metrics.

Why should I choose Opmantek over a cloud-based SaaS solution?

In recent times, there has been a shift towards software as a Service (SaaS) and one-size-fits-all cloud-based solutions. However, we have found that our customers require flexibility and bespoke solutions that can grow with each individual business. Disappointed by current SaaS offerings, more and more MSPs are now looking for evolved solutions.

Facilitates scalability

As you have the control, scalability potential is naturally increased, to enable your RMM to grow with your business. The scalability of the software allows for your needs to be met in the future, not just at this present moment. In today’s unpredictable business landscape, scalability is essential for success. However, as businesses grow and change, many SaaS providers force their users into unnecessary paid upgrades.

More visibility and control over your network

Opmantek software can be deployed in the cloud or on-premise but because you retain ownership of the database and have access to the source code at the core of NMIS, you have more control over your managed devices and network data. Data ownership is another key security concern for many companies, a concern which Opmantek directly addresses.

Easy to integrate with other services

If you already have multiple different products performing unique functions within your network environment, it is unlikely that you will want to or be able to replace them all at once. To make it easy, at Opmantek our RMM software is easy to integrate for a fully cohesive solution. We offer multiple integration options, including for REST APIs (HTTP(S), batch operations and the information provided in JSON files and CSV forms.

Unmatched automation technology

Our automated network monitoring is above industry standard and allows you to provide the best service possible to clients.

We make it easy for you to increase profitability

You can save money for your MSP, with a solution that grows with and adapts to your business, removing the regular expensive upgrade fees charged by SaaS software providers. As part of the changeover period, we offer a full onboarding service. Your designated team will be there with you along the way, answering your questions and making the transition seamless. Our support services can be easily accessed at any time.

A bespoke solution for your business

If you want to experience a RMM solution that is tailored to your business requirements, you can try it out for yourself with no commitment! Simply opt-in for an Opmantek RMM software demo request to get started.

[USER STORY] Communication Giant gains 24/7 unified view of network health

[USER STORY] Communication Giant gains 24/7 unified view of network health

When businesses scale there becomes a point where creating multiple Network Operation Centers makes business sense. The trouble with creating separate sites is maintaining unified visibility on the entire network. This is the exact problem the user story looks at, but they added aggressive expansion plans, so scalability became a factor also.

Book a Demo

Extending NMIS with Opmantek’s Modules

Extending NMIS with Opmantek’s Modules

NMIS has long been one of the most widely used open-source network management systems in the world, but what many users don’t know is how easy it is to extend the core with the suite of add-on modules that replace other network tools and allow businesses to save on licensing costs and increase overall network performance visibility through system expansion and consolidation of applications.
OMK Product Wheel - 700

Building Solutions with NMIS Modules

By combining NMIS with various other modules, Opmantek is able to provide software solutions to suit many different enterprise needs – here are a few of the popular combinations that are delivering strong results and allowing our customers to roll several stand-alone applications into one single NMIS licensing bundle.

 

Network Performance Management and Diagnostics

NMIS, opCharts and opReports

This combination of modules will provide you with the full NMIS capabilities for monitoring network health, capacity planning and event management and alerting, presented in interactive dashboards and reports that can be customised for user groups so that business users can see relevant performance information and engineers can see more detailed operational and information.

 

Configuration Management Database:

Open-AudIT Professional and opConfig

Looking to replace your CMDB?  This combination of modules is saving organisations thousands of dollars in licensing fees each year by automating device discovery and audit, storing configurations, monitoring changes and pushing configuration changes out to sets of devices.

 

Network Configuration and Compliance Automation

NMIS, Open-AudIT Professional/Enterprise, opConfig and opEvents

Save time and money on network administration by using process automation to manage inventory, remediate known issues, consolidate and deduplify events, automatically gather network information, detect and roll back configuration and file changes and more.

 

Traffic Management

NMIS and opFlow

This combination replaces other network monitoring and Netflow tools to give you a consolidated view of flow data including heat maps that visually indicate areas of congestion.

 

Anomaly Detection, Event Prediction and Remediation

NMIS, opTrend and opEvents

Identify issues and threats before they impact your business by leveraging the device and network data gathered by NMIS along with advanced machine learning to determine minute by minute standard baselines for your environment that can help you to identify new threats, unusual behaviour and escalating problems before they impact operations.

Remote Monitoring and Management

NMIS, opHA, opEvents and opCharts

For Managed Service Providers you can replace multi-million dollar RMM systems by combining NMIS with opHA and opCharts.  opHA allows you to increase the performance of applications and deliver high scale and high availability environments, including geographical distribution of the system and overlapping IP address ranges, while opCharts provides a single pane of glass and tiered user views, so that engineers can drill down from a full view of all managed customer equipment to a single device in a remote location, while customers can view their own sites privately and in real time.

 


 

There are a lot of options to improve your network, however, the easiest way to start is with our Virtual Machine. The VM comes preconfigured and is operational in under 5 minutes, Download the Virtual Machine and activate free 20 device licenses of each of the modules that interest you or request a demo from one of our engineers.