[USER STORY] Children’s Organization Achieves a New Level of Network Visibility & Control

[USER STORY] Children’s Organization Achieves a New Level of Network Visibility & Control

Learn how this IT department now has a cost-effective, easy to use IT Audit solution that tells them exactly what is connected to their network, how it is configured and when the configuration changes.

 

If you have an interesting story to tell about how your company is using Opmantek software and would like to participate in a case study, please send us a note via the contact us page.

 

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[White Paper] Optimizing and Automating Event Management to Support Incident Management

[White Paper] Optimizing and Automating Event Management to Support Incident Management

This guide is designed for those who’d like to find a better way to filter out and optimize the amount and type of events showing up in their operations team’s Inbox; providing the information needed to troubleshoot and resolve incidents on their network, before the customers and the business sees the issue. 

 

Download this White Paper by Network Operations Expert Rob Pavone for strategies and solutions on reducing the organization’s mean time to resolution (MTTR), eliminate the unnecessary “noise” seen from the event notifications & more. 

Key Points:

    • What the difference is between Events & Incidents
    • How to Filter, correlate and suppress Event Notifications
    • Learn proactive ways to automate, detect, diagnose and action events
    • Enriching Event Information to support incident management
    • What are the musts for integrated management processes & tracking tools
    • How to use Opmantek’s tools to specifically support your solutions
    • Case study solutions on how to reduce your teams MTTR (the Opie Challenge)

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The Concept of Inventory in opCharts

The Concept of Inventory in opCharts

Join Nick Day, Senior APAC Engineer, to discuss the real life business problems that brought this opCharts Inventory feature to life, how it is best applied and what this means for your organization.

Nick explains how one of our MSP’s saved an enormous amount of time using our Live Inventory Data and how you can get on top of your warranty states in seconds for every device and part on your network.

Dive deep into config related information in terms of BGP peer tables, OSPF neighbours and Mac addresses plus how to find all your end-of-life equipment easier and quicker than ever.

Key Takeaways:

  • Find any interface among tens of thousands
  • How to find devices by their serial numbers
  • How to find config related information in terms of inventory
  • Find your Virtual Machines and where they are
  • What this means for your business!

Key Timestamps:

  • 0:34 – The power of Inventory Search
  • 2:14 – How to use Inventory & the large MSP that go this feature started
  • 3:43 – How to find Types of equipment instantly eg end of life hardware, warranties, device locations, BGP peer tables, assets, discs, vm’s etc
  • 5:52 – How much time does this save?
  • 6:27 – Where does Inventory find the information?
  • 7:03 – How to Free Trial these product
  • 7:57 – Whats new with Metrics, Health and Dash boarding
  • 9:41 – New capabilities with Dashboards
[E-Book] Building a Topological Diagram

[E-Book] Building a Topological Diagram

This E-book will teach you how to build dynamic, live and informational diagrams based on the logical Layer 2 connections devices have.

Key Points Discussed:

    • Where & how to get started creating a new topological diagram
    • Flexible design options to best suit your device discovery needs & requirements
    • How to add nodes, maps, groups, links, interface links, placeholders, neighbours, subnets
    • Using opCharts as a complete dashboarding solution that visualises your infrastructure.

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[E-Book] How To Feed Your Network Monitoring Solution

[E-Book] How To Feed Your Network Monitoring Solution

This E-book outlines how Opmantek approaches the day-to-day concerns every IT Manager has. How to balance the quality, resources and time in your IT Team. Read how our approach can be applied and help you find that balance.

Key Points:

  • Applying Operational Process Automation (OPA) to help reduce the time spent on repetitive processes.
  • Using Open-AudIT, an agentless device discovery and auditing solution, to discover all the devices on your network and audit them.
  • Creating the proof of concept and how to to determine the best candidates for automation.
  • Time savings strategies and solutions recommended by Opmantek.

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