[Case Study] BG Unified Delivers 100% Network Uptime to Clients Using Opmantek

[Case Study] BG Unified Delivers 100% Network Uptime to Clients Using Opmantek

This Case Study covers how we help organizations to deliver 100% network uptime to their clients and show them how to leverage more insights into the projects they’re working on. The following case study details actionable guidance that strengthened Infrastructure, Security, Networking, and Voice technology experts BG Unified’s capabilities. Download the asset below.

Key Points:


The BG Unified Solutions team consists of experts in different technologies like security, voice, load balancers, WAN, WAN optimization, Cloud, and Cisco Technologies. As experts across different technologies, their focus is to provide competitive, affordable and Unified Solutions to our clients.


BG Unified is a business that is built upon their clients trusting in the services that are delivered, whether that is infrastructure, backup, email, database or platform as a service, Saurabh Sareen (Sunny), BG Unified Solutions Co-Founder and Managing Director, aims for, and delivers, 100%uptime to his clients.


“My services include petabytes of storage, over 200 terabytes of RAM, premium DNS and much more. These are premium products that my consumers rely upon, they are highly secured and I don’t tolerate downtime so I do everything I can to ensure that remains true” says Sunny. “Any service we deliver is managed and delivered from multiple locations and this ensures that if any node or cluster goes down, the service remains up,” says Sunny, BG Unified Solutions Co-Founder.

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Opmantek Signs Agreement With Microsoft for Network Management

Opmantek Signs Agreement With Microsoft for Network Management

Opmantek Software, one of the world’s leading providers of automated network management software to enterprise, telecommunications and MSP organisations, has secured an agreement to provide software and support to manage Microsoft’s internal networks. The Gold Coast founded company will give Microsoft visibility over its network environment and the ability to monitor its equipment and devices all in one place. The agreement also includes event configuration and compliance management.

“We are proud to support Microsoft’s efforts to improve its networks’ reliability and customer experience,” said Craig Nelson, CEO of Opmantek. “Opmantek is excited to help Microsoft with a thorough Linux-based management and monitoring solution, this partnership demonstrates that our technology is ideal for customers operating in any environment.”

Microsoft was impressed with Opmantek’s automated device discovery capability and detailed inventory of data centers. Opmantek will provide in-depth monitoring and alarming for all of Microsoft’s devices.  It will also automate IP address management across all types of devices and network topologies and provide a flexible framework to automate troubleshooting and remediation.

“It is great to see the level of trust that an organisation such as Microsoft has in the Opmantek solution, and this partnership demonstrates that Australian companies have the ability to empower some of the biggest companies in the world,” said Keith Sinclair, CTO of Opmantek. “One of Opmantek’s key philosophies is to offer a flexible framework that can seamlessly fit into any network, Microsoft aligned with this and are able to gain detailed, in-depth monitoring and event management for all devices.”

In addition to onboarding Microsoft as a client, in July this year Opmantek also announced an agreement to supply services to NASA to help alongside the Artemis program which will land the first woman and first person of colour on to the moon. NASA also chose Opmantek for the ability to handle events in real-time in a mission critical setting. One of the key features of Opmantek Software is their flexibility to be used in any environment as well as their automated resolution of events.

Opmantek Software is well known for its ability to scale, replace or consolidate older systems and its flexibility to deliver network visibility and automation regardless of the size, location and type of hardware and software infrastructure. It is trusted by managed service providers (MSPs), telecommunications companies, internet service providers (ISPs) worldwide and any operation where monitoring the IT network is critical to successful operations.

About Opmantek: 

Opmantek is an industry-leading software company operating in the field of Intelligent Network Management, Network Process Automation and IT Audit. Opmantek software manages some of the world’s most complex IT environments, including some of the world’s largest telecommunications carriers and Managed Service Providers.

About Microsoft: 

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

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Wispapalooza 2021

Wispapalooza 2021

Trusted by 130,000+ Organizations Worldwide

NMIS is hands down one of the best data collection monitoring suites we have ever used. The data and enriched alerting it provides is exactly what we were looking for to make data-driven network decisions for upgrade and growth. It has set us on the path from reactive to proactive!

Jordan Long
Director of Network Operations

We appreciate that we can get in touch with the Opmantek engineers easily. We also like the ability to develop new device models to meet our requirements.

Mike Langen
Systems Engineer Network Manager

After a long and in-depth search for a network monitoring solution, we found Opmantek the best fit for all our needs.

With their excellent support, onsite training, and almost unlimited ability to be customized to fit our needs, it was no contest.

Kurtis Bredda
Director of Network Services

With Open-AudIT we can easily manage our PC/Laptop assets in the office at an affordable price.

Lewis Huang
IT Director

We’ve been using Open-AudIT for over a year now and I can say that it’s everything we need and certainly fits our company requirements.

Their team has been very responsive and always ready to assist if we have any queries or questions about the software or our account in general

Edward Nabong
Technical Support Analyst

After years of having multiple monitoring systems, we finally have a single one that works and is configurable to meet our needs.

Paul Pyyvaara
Director Operations

Our engineers prefer using opCharts as the speed and responsiveness of the GUI makes it a far more usable product then our previous app.

Art Smolecki

NMIS and the Opmantek portfolio is, by far, much better than Solarwinds in every aspect, whether scalability, management, monitoring or automation.
It’s simply great and there is no limit on what you can do with the backend code to automate anything that comes to mind.

Abood Alakhras
Network Engineer and Security Specialist

Software that will scale with you

When you use Opmantek’s opHA you are only charge based on the number of nodes managed, you therefore have absolute certainty of the cost of taking on board new customers regardless of what you will be managing or how you will manage it. You will not have additional charges for extra pollers, no additional charges for agents, you can have as many presentation or master servers as you wish. No additional charges.

WISPA Scale - 650
WISPA Multi - 500

Multi-Tenancy made easy

Making use of the fine grained RBAC system, you can control visible elements based on numerous policy parameters. Opmantek has solutions to interwork with numerous technological solutions, including MPLS central services VPNs, PPP attachment to VRFs for ISPs or VLAN based isolation.


Operates at High Scale

Opmantek Software is the only network management and IT Audit solution with an open source core that scales reliably.


Fast To Implement

Download as a pre-packaged VM and use the simple set up wizard to get Opmantek software up and running in minutes.

Loved by WISPs and Telcos

WISPs, Telcos and MSPs around the world use Opmantek software to increase capability and lower cost. High function, high scale software at a fraction of the price.

Discover and Manage ANYTHING

A powerful discovery engine and unique device modelling technology allows you to detect, audit and manage ANY network connected device. Ideal for IoT and BYOD management.

Operates in Diverse Environments

The robust and flexible open source core adapts to suit even the most challenging network architectures including cloud and virtual environments.

Built-in Flexibility

The open source core is extended through plug-in modules, allowing you to build a system with only the features you need, resulting in reduced costs and improved ROI.

Who We Work With

WISPA Agenda - 150


Look at the agenda and book in some consults

WISPA Find Us - 650

Find us at Booth 411

Find us on the map and make sure you don’t miss us.

Ready to Take Your Network Management to the Next Level?

Book in with a software specialist to see the power of our network solutions in action. All demonstrations are interactive, personalised, and free.

[Case Study] Nextlink Takes Network Management to the Next Level with Opmantek

[Case Study] Nextlink Takes Network Management to the Next Level with Opmantek

This Case Study covers how we take organizations from reactive to proactive with the ability to scale and leverage more insights into the projects they’re working on. The following case study details actionable guidance that strengthened internet service provider Nextlink’s Network Management capabilities and took them to the next level. Download the asset below.

Key Points:


Nextlink Internet is an internet service provider delivering high-speed internet and voice services throughout Texas, Oklahoma, Kansas and Nebraska. Since 2012, Nextlink has become one of the largest wireless internet service providers in the nation. 


Nextlink wanted to improve the stability of its automated provisioning system as well as its network. Nextlink’s previous monitoring system would send an alarm if one of the previously configured rules was triggered, but it didn’t provide the solution that they were looking for.


“Our fast-paced operations are growing every day, so we need something that can grow with us,” said Jordan Long, Director of Network Operations, Nextlink. “We wanted something that would not just assist with our operations center, but an automated solution that would monitor for issues throughout our platform, automate the troubleshooting tasks and make configuration changes when an alarm was raised. We also wanted a solution that could share data about our operations to drive new projects.”

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Testing Page Only

Testing Page Only

Test Heading 2

Your network support staff in your Network Operations Centre (NOC) are the unsung heroes of your business. They support your business by keeping your network running smoothly and help resolve issues quickly. But to operate efficiently, these people need to have the right tools to help diagnose the problem, solve it themselves or direct it to the right team for a quick resolution.

Test Heading 3

In the early days of tech, this wasn’t much of a problem. Server and network issues were easily identified, the edge of the network was clearly defined and desktops were fixed assets which could be easily identified and secured.

But today’s network is a different beast. These staff have to contend with BYOD, guest networks, software-defined networking, WiFi and Internet of Things devices. And then there are evolving threats which need to be addressed. See my blog on Shadow IT.

Test Heading 4

If network support staff are to keep doing its job effectively in this environment, they need access to the right information at the right time. With the network evolving so quickly, many legacy applications simply can’t provide the data and insight needed to keep on top of the situation. They need a consolidated view.

If you are still using legacy software to manage and monitor your network, the following three scenarios will be familiar to you.

1. Test Heading 5

In a fluid and constantly changing environment, your people need realtime information about the devices currently active on the network. Legacy software simply can’t provide this information quickly enough. This causes people to guess where the problem might be.

The solution is to implement a network management tool which offers real-time insight into the state of the network, maps dynamic changes automatically and highlights issues as they occur. To do this effectively it must provide a consolidated view of the infrastructure under management.

2. Poor escalations

The traditional method for escalating tickets in the NOC is to troubleshoot the issue until all possible solutions have been exhausted and then pass it on to another IT department or supplier. This is known as a functional escalation in ITIL and it is often the primary source of complaints from IT users and helpdesk employees alike.

Using the functional escalation method, key information is often missing, troubleshooting is not carried out effectively and the importance of the device in the network hierarchy is not considered. A better solution is to implement the Quality Assurance method which not only identifies the device and its user, it creates a clear path for resolution and escalation for helpdesk analysts to follow.

3. Unreliable data

Early iterations of network management software were very good at generating reams of data from every monitored device. But that data wasn’t displayed in context, deduplicated or linked to any single device or event. As a result, hundreds of alerts would be generated from a single point of failure which made it almost impossible to identify and solve the issue.

Our network management software works to solve the issue of information-overload by automatically triaging events and classifying them based on their impact on the business, not their technical nature. This rules-based approach makes it easy to identify issues which need to be fixed quickly, regardless of the size of the network.

Here at Opmantek, our next-generation network management software is designed to take the stress out of managing your network. Our software provides a real-time 360º view of your network, helps you identify issues quickly and creates a clear path for escalation, thereby lowering response times.

If you would like more information about how Opmantek can help you solve network issues more efficiently, get in touch with us today. Opmantek specialists are technically led and not sales-based, so you can be sure of knowledgeable answers to any questions you have about our products with no hard-sell.